State Farm® Insurance Agent Cynthia Means
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marcia Harris
September 19, 2025
5
out of
5
rating by Marcia Harris
"Cynthia is 1 of the best. Got me everything i need. I recommend her to everyone I know in need."
We responded:
"Thank you, Marcia! I'm so happy to hear that our office was able to provide everything you needed. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Dr Whoo
September 17, 2025
5
out of
5
rating by Dr Whoo
"5 Stars for Cynthia Means - State Farm Insurance Agent I’ve had the pleasure of working with Cynthia Means, and I can confidently say she is an incredible insurance agent. From the very first interaction, it’s clear that Cynthia is reliable, honest, and truly cares about her clients. The customer service she provides is top-notch — always attentive and responsive to my needs. The office is clean and welcoming, creating a professional and comfortable atmosphere every time I visit. I never feel like just another customer; Cynthia takes the time to explain everything thoroughly and ensure I’m fully informed. I would absolutely refer Cynthia to all my friends and family without hesitation. If you’re looking for someone who goes above and beyond, she’s the one you can trust."
We responded:
"Thank you so much, it’s customers like you who make our job so much easier. If there is anything you need or can do, please do not hesitate to reach out. "
Lawanda Jones
September 16, 2025
5
out of
5
rating by Lawanda Jones
"I have been with Cynthia Means state farm insurance company since 2016 and will continue to stay with her company because she returns calls, sufficient and professional. I haven't had any problems with her company and found the staff to be friendly and polite. I live in southern Illinois, and have encouraged many of my friends to change insurance company to Cynthia agency, as their insurance person, because she is concern and most important she is a honest person."
We responded:
"Thank you, Lawanda, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our office since 2016. It's great to know that our team's professionalism and friendliness have made a difference for you. We truly appreciate your recommendations to your friends in southern Illinois. Let us know if there's anything else we can do for you!"
Tracy Rawlings
September 16, 2025
5
out of
5
rating by Tracy Rawlings
"Cynthia Means is the ultimate professional and cares deeply about the customer service she and her team provide to clients. Every interaction I've had with the Cynthia Means Agency has been superb from the start to finish. Their extensive knowledge in the industry helps clients make the best decisions on what products are best for their life and goals. I highly recommend contacting Cynthia Means for all of your insurance needs!"
We responded:
"Hey, Tracy! Thanks so much for sharing that. I’m happy to hear that you felt supported by me and my team while navigating your homeowners, property, and vehicle insurance. It means a lot knowing our knowledge and guidance helped you make informed decisions. We aim to provide attentive service in every interaction and make the process as clear as possible. Hearing that your experience was superb from start to finish is very encouraging. Thank you for taking the time to recommend our agency."
Holly Cox
September 16, 2025
5
out of
5
rating by Holly Cox
"Cynthia and her team are AMAZING. Any and every question I have regarding my policy, they are there to help walk me through the process. I’ve never had a better experience with an agent. Very personalized service. They even host event's to educate the community."
We responded:
"Thank you so much, Holly! I'm really happy to hear that you appreciate the service and support from the team. It's wonderful to know that our community events are making a positive impact as well. If you ever have more questions or need assistance, feel free to reach out anytime!"
Bryant Brewster
September 16, 2025
5
out of
5
rating by Bryant Brewster
"Cynthia is an outstanding agent! She’s professional, responsive, and truly cares about her clients. Highly recommend!"
We responded:
"Thank you, Bryant! I'm happy to hear your positive feedback about my service. Your recommendation means a lot. If there's anything else you need, feel free to reach out!"
Brian Brantley
September 16, 2025
5
out of
5
rating by Brian Brantley
"This State Farm agency is very professional. I’ve been with this agency for years, home, car and life insurance."
We responded:
"Thank you, Brian! I'm happy to know you've had a positive experience with our office over the years. Your confidence in us for your home, car, and life insurance means a lot. If you ever need anything, feel free to reach out!"
We Like To PARTY!
September 16, 2025
5
out of
5
rating by We Like To PARTY!
"Excellent customer service! The team is always quick to respond and makes the whole process stress-free. Highly recommend!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that our team has been able to provide you with quick and stress-free service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
JoAnn Searles
September 16, 2025
5
out of
5
rating by JoAnn Searles
"I have been with Means insurance for eight years. She has helped me to make , the best decisions for me and my family with life insurance. Cynthia thank you for your excellent customer service. I highly recommend her if you need any type of insurance.,"
We responded:
"Thank you, JoAnn, for your wonderful feedback! I'm happy to know that I've been able to assist you and your family with your life insurance needs over the years. Your recommendation means a lot to me. If you ever have more questions or need further assistance, feel free to reach out!"
Barbara Savage
September 16, 2025
5
out of
5
rating by Barbara Savage
"I recently relocated to the Chicago area and was searching for new coverage after my previous company failed to meet my needs. That's when I connected with Cynthia Means, State Farm Insurance Agent, and I couldn't be happier with the experience. She was extremely knowledgeable, explained my options clearly, and guided me through the process effortlessly. Cynthia's professionalism, paired with her friendly and genuine approach, made me feel genuinely cared for and confident in my coverage. I highly recommend her to anyone in the Chicago area seeking an agent who consistently goes above and beyond to provide outstanding service and peace of mind."
We responded:
"Barbara, we appreciate you for sharing your experience! I'm so glad to hear that we were able to provide you with the coverage and service you were looking for. It's wonderful to know that our professionalism and friendly approach made you feel confident and cared for. If you ever have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Eve Benton
September 16, 2025
5
out of
5
rating by Eve Benton
"I couldn’t be happier with the service I’ve received from Cynthia Means - State Farm! From day one, she and her staff been professional, knowledgeable, and incredibly responsive. They took the time to explain coverage options clearly, answer all of my questions, and always make me feel confident about my decisions. Whether it’s updating a policy or just needing quick advice, they consistently go above and beyond to make sure I’m taken care of. It’s rare to find someone who combines genuine care with top-notch expertise, but she does exactly that. I highly recommend them to anyone looking for an insurance agent who truly puts their clients first!"
We responded:
"Thank you so much, Eve! I'm really happy to hear about your positive experience with our office. It's wonderful to know that our team has been able to provide you with the support and expertise you deserve. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Yolanda Stevenson
September 5, 2025
5
out of
5
rating by Yolanda Stevenson
"I had an excellent experience when I called to obtain a quote. The agent was very attentive to my needs and the details of my needs. She was detailed about the offering of State Farm offering discounts."
We responded:
"Thank you, Yolanda! I'm happy to hear that you had such a positive experience with our office. It's great to know that we were attentive and detailed in explaining our offerings and discounts. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Alexia Pearson
August 16, 2025
5
out of
5
rating by Alexia Pearson
"I spoke with Lakisha Earsery for a quote for home insurance for my first-time home buying experience; she was excited for me to be purchasing my first home. She walked me through everything that would be included in the policies, and we talked about different options for discounts and all."
We responded:
"Thank you, Alexia! I'm so happy to hear about your positive experience with Lakisha. It's wonderful that she could guide you through the process and discuss various options for your new insurance. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Angel Ramirez
August 9, 2025
5
out of
5
rating by Angel Ramirez
"Muy buen servicio y muy buena asesoría Grecia Calvo muchas gracias me ayudaste muchísimo, y a muy buen precio."
We responded:
"¡Gracias, Angel! Me alegra saber que Grecia pudo brindarte un excelente servicio y asesoría. Nos esforzamos por ofrecer precios competitivos y un servicio de calidad. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Daisy
July 25, 2025
5
out of
5
rating by Daisy
"Grecia is amazing!!!! I had to get my car insured and was having difficulty finding my agent but thankfully I got connected to Grecia! She made my experience amazing and more than anything gave me peace of my mind knowing my car was insured that night. Very grateful for her service and will recommend her to my friends and family :)"
We responded:
"Thank you for your review, Daisy! I'm so happy to hear that Grecia was able to assist you with your insurance needs and provide you with peace of mind. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out."
gentry miller
July 25, 2025
5
out of
5
rating by gentry miller
"Like the new photo Cynthia"
We responded:
"Thank you for the five-star rating, Gentry! Your support means a lot to us. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Toni Williams
July 23, 2025
5
out of
5
rating by Toni Williams
"Very professional I was highly impressed with the service I received today. I purchased a homeowners policy and a car policy. Im happy I switched insurance carriers. Like a good neighborhood just like their slogan says."
We responded:
"Thank you, Toni! I'm glad to hear you were impressed with the service and happy with your decision to switch to us for your homeowners and car policies. If you have any questions or need further assistance, feel free to reach out!"
adam sam
July 18, 2025
5
out of
5
rating by adam sam
"Exlent service"
We responded:
"Thank you for your review, Adam! I'm happy to know you received excellent service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Travis Earsery
July 17, 2025
5
out of
5
rating by Travis Earsery
"Thank you Lakisha. You were very patient and helpful with finding me the right policy. Process was fast and smooth"
We responded:
"Thank you, Travis! I'm happy to hear that Lakisha was able to assist you with finding the right policy and that the process was smooth. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Latrice Johnson
July 17, 2025
5
out of
5
rating by Latrice Johnson
"I’ve been with State Farm Cynthia Means Office for almost 4 yrs now this company is great!!! My insurance agent representative Lakisha R Earsery is the best!!! I have never had an insurance company that helps you like this State Farm has responds to all of my needs and concerns promptly she’s so professional, nice.. understandingly goes over and beyond to make sure her customers gets the best experience possible. We surely need more insurance agents like her energy and attitude is always beautiful."
We responded:
"Thank you, Latrice, for your wonderful feedback! I'm delighted to hear that you've had such a positive experience with our office and that Lakisha has been so helpful and attentive to your needs. We truly appreciate your kind words and are committed to continuing to provide you with excellent service. If you ever need anything else, feel free to reach out!"
paula claudio
July 2, 2025
5
out of
5
rating by paula claudio
"Excellent Service and Great Coverage I had a great experience working with Grecia calvo for my car insurance. She was professional, knowledgeable, and took the time to explain all the policy options in a way that made sense. They helped me find the perfect coverage that fits my needs and budget without any pressure or upselling. The whole process was smooth and efficient!!"
We responded:
"Thank you for your review, Paula! I'm happy to hear that Grecia provided you with such a positive experience and helped you find the right coverage. It's wonderful to know the process was smooth and efficient for you. If you ever have more questions or need further assistance, feel free to reach out!"
Robert wingo
July 2, 2025
5
out of
5
rating by Robert wingo
"Cynthia is great at what she does"
We responded:
"Thank you, Robert! I’m glad to hear you’ve had a good experience working with me. Your feedback means a lot, and I’m always here to help with any insurance questions or updates you might need. We really appreciate you choosing our office."
Cristian Vargas
July 2, 2025
5
out of
5
rating by Cristian Vargas
"Stopped by for a quote and agent Grecia helped me get insured quick! Amazing service definitely recommending her to my friends and family."
We responded:
"Thank you, Cristian! I'm happy to hear that Grecia provided you with such amazing service and got you insured quickly. We appreciate your recommendation to friends and family. If you need anything else, feel free to reach out!"
Brigitte Carmona
July 2, 2025
5
out of
5
rating by Brigitte Carmona
"Agent Grecia gave me a great service when I call for a quote. She explain me the coverages very well. Thank you"
We responded:
"Thank you for your review, Brigitte! I'm happy to hear that Grecia provided you with excellent service and clear explanations. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can help with!"
Kevin Gary
July 1, 2025
5
out of
5
rating by Kevin Gary
"Awesome service"
We responded:
"Thank you, Kevin! I'm happy to know you had an awesome experience with our service. If you need anything else, feel free to reach out. Thanks for choosing us!"