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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricky P

May 29, 2026

5  out of  5
rating by Ricky P
"My friend Almondo Taylor had a great experience when he called in & Tiffany was able to help him straighten out his account"
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Edgar Thomas

May 27, 2026

5  out of  5
rating by Edgar Thomas
"Worked with Christina Donald and she was just amazing. Saved me over a hundred dollars. I also got renters insurance. I'm very happy with the service she provided me. She's Very pleasant and very helpful to work with. I couldn't be more happy. She's the best. Thank you State Farm ♥️"
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Bridget Perry

May 26, 2026

5  out of  5
rating by Bridget Perry
"I received a call from a previous company I used to be with State Farm and now I’m with another company and they called to tell me that they can lower my current insurance. Not only was it such a pleasant experience speaking to Lakisha. She actually saved me $100 on my car insurance with the economic times now that came right on time."
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Richard J Gardner Sr.

May 22, 2026

5  out of  5
rating by Richard J Gardner Sr.
"❤️🖤💚             ❤️🖤💚 😎 Doc Kisha was very helpful and informative! She listened to me as I described my needs for completing the claim. She explained every detail clearly and made sure that I understood what I needed to do to secure the electronic payment!"
We responded:
"Thank you, Richard! I'm happy to hear that Kisha was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jennifer Ivy

May 22, 2026

5  out of  5
rating by Jennifer Ivy
"Christina Donaldson was a great help! I had get ahold of her not once but twice just to have her help me get someone on the phone from the claims department! Even tho it’s been over a month and the issue of the wreck still isn’t fixed and it’s the claims issue who is being difficult! Christina went above and beyond both times to get me someone on the phone from claims and stayed on the line the entire time! Thanks so much Christina for all your help. I hope I don’t have to call ya again for this matter. Keep up the good work and keep helping people like you do! Have a great holiday weekend!"
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Bj

May 22, 2026

5  out of  5
rating by Bj
"Christiana Donaldson from my agents office was wonderful and helped me getting ahold of claims! She has done this twice now. And I still haven’t gotten anything resolved and it’s been over a month since the wreck! I understand it’s an issue with claims and it’s definitely not the offices fault! I’ve always had good experiences with the office. But Christina went above and beyond for me to get simeoney on the phone from claims not once but twice! Thank you Christina so much! Hopefully I won’t have to call you again!"
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Wendy Lowe-Howell

May 19, 2026

5  out of  5
rating by Wendy Lowe-Howell
"We've been with Cynthia Means with ALL three of our cars for several years now. Fell behind and April and the entire team has been so helpful. As a federal govt employee who was RIF'd after over 20 years of experience. The team as been most helpful in keeping me from loosing my car and homeowners insurance. So Thankful for a great team."
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shea butta

May 19, 2026

5  out of  5
rating by shea butta
"Ms.LaKisha provided outstanding service from start to finish. She was professional, patient, and extremely knowledgeable about every aspect of the insurance process. She answered all of my questions thoroughly, explained every option available to me, and made sure I understood my car coverage instead of rushing me through it. Most importantly, she helped me find a great quote that worked for my budget without sacrificing good coverage. Her customer service was top tier🤏 and you can tell she truly cares about helping people. I highly recommend Ms LaKisha to anyone looking for reliable, honest, and helpful insurance assistance through State Farm"
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Andre Holland

May 19, 2026

5  out of  5
rating by Andre Holland
"April was awesome. She is such a sweet person and has a great sprit. she was so helpfull on helping me with my isssues with the auto pay on my policies. Keep up the good work!"
We responded:
"Thank you, Andre, for sharing your experience! I'm glad to hear that Rocio was able to assist you with your policy. We appreciate your kind words and will continue to provide excellent service. If you have any more questions, feel free to reach out!"
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Karen James-Horton

May 15, 2026

5  out of  5
rating by Karen James-Horton
"I've been a State Farm client for over twenty years. A majority of that time has been with Cynthia Means who always put my needs first. If I have any concerns with my account Cynthia and her team provides a rapid and professional response! I was recently serviced by Tiffany she did a complete review of my overall relationship. She was very polite, professional and delivered nothing less than First Class Service! Special thanks to Cynthia and all her staff."
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Aaron Fulford

May 15, 2026

5  out of  5
rating by Aaron Fulford
"I had the pleasure of speaking with Christina with Cynthia Means State Farm Insurance Agency. While speaking with her, her professionalism and courtesy really spoke volumes and show how decided she is to her job and her customers!"
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Patricia Rayborn

May 11, 2026

5  out of  5
rating by Patricia Rayborn
"I had a wonderful experience working with Christine at State Farm! She was incredibly patient, knowledgeable, and helpful throughout the entire process of updating and structuring our auto insurance coverage. She took the time to explain our options clearly, answered all of my questions, and helped us find solutions that made sense for our situation. Excellent customer service, professionalism, and follow-through truly make a difference, and Christine delivered on all three. I genuinely appreciate her guidance and support throughout the process. Thank you again, Christine, for making everything smooth and stress-free!"
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Ted Shaeffer

May 11, 2026

5  out of  5
rating by Ted Shaeffer
"The Rep, Christina was great. I was easily able to receive a straight forward quote and felt very comfortable with the communications. She answered all my questions and provided updated quotes immediately. The process for switching companies was smooth. And, I saved a bunch of money... I'm pretty satisfied!"
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Roslyn Lovett

May 8, 2026

5  out of  5
rating by Roslyn Lovett
"Update: This is literally the best StateFarm that I have been to. The staff is unmatched. April helped me get renters insurance today and save a lot on my auto insurance, now I am fully covered. If you decide to come here you will not be disappointed. Five stars is not enough! I definitely recommend Rocio, she was amazing! I got a new car today and she gave me the best deal. Outstanding customer service, very helpful and informative. Thank you so much Rocio."
We responded:
"Thank you, Roslyn, for your fantastic feedback! I'm so happy to hear about your positive experience with Rocio. She truly excels at providing outstanding customer service and ensuring you get the best deal. If you have any more questions or need assistance in the future, feel free to reach out. "
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Annel Divinity

May 7, 2026

5  out of  5
rating by Annel Divinity
"April was very delightful in helping me out today . April is a wonderful young lady. Thank you April 😊"
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Tina Liggins

May 5, 2026

5  out of  5
rating by Tina Liggins
"Ms. Keisha was very professional and detailed with explaining all the possible policies that State Farm has to offer."
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Me Murray Jr.

May 4, 2026

5  out of  5
rating by Me Murray Jr.
"On April 4th. I had the pleasure of speaking with Tiffany at Cynthia Means State Farm Insurance, due to an unrecognized payment, CLEARLY AUTHORIZED but unrecognized. While speaking with Tiffany her courtesy, and professionalism, was amazing, very informative and educational 🎓 every question I had was answered in seconds. 😱 I don't write reviews unless the service was out of the ordinary. Thanks for a job well done Tiff."
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Sheryl Harding

May 4, 2026

5  out of  5
rating by Sheryl Harding
"My brother Marcus told me to call Tiffany for a free quote and her quote was way better than my current insurance. Thank you Tiffany Smith for working with me and giving me a great deal."
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Gillie Beal

May 2, 2026

5  out of  5
rating by Gillie Beal
"LaVontae Dobbs ,Mr. Dobbs was a pleasure to speak to on the phone. His customer service was excellent. I appreciate the business and his patience with a senior citizen was greatly appreciated. I look forward to future endeavors with this agency."
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Tyisha Stevenson

May 1, 2026

5  out of  5
rating by Tyisha Stevenson
"This customer service was impeccable from start to finish amazing I’m highly satisfied with Ms Means expertise, professionalism, and care. Thank you so so so much !"
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kenneth giden

May 1, 2026

5  out of  5
rating by kenneth giden
"I was very grateful for the service and especially how LaVontae found savings in my Auto insurance"
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Malcolm Molette

May 1, 2026

5  out of  5
rating by Malcolm Molette
"LaVontae was extremely patient and great to work with on my policies"
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Jack Daniels

May 1, 2026

5  out of  5
rating by Jack Daniels
"Very good customer service. I would highly recommend this agency. Lavontae was especially helpful with my life insurance for my son and I"
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Marshall Harris

May 1, 2026

5  out of  5
rating by Marshall Harris
"Tiffany Smith at State Farm did an amazing job! She was professional, easy to work with, and helped me lock in a really low rate. I appreciate how smooth she made the whole process. Highly recommend reaching out to her if you’re looking to save money and get great service!"
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Dear Jobnes

May 1, 2026

5  out of  5
rating by Dear Jobnes
"LaVontae provided great service getting me setup for my home and auto"