State Farm® Insurance Agent Cynthia Means
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
lawanda gooch
April 28, 2025
5
out of
5
rating by lawanda gooch
"Rocio is professional and knowledgeable. I'm happy to have her as my insurance representative."
We responded:
"Thank you, Lawanda, for your wonderful feedback! I'm glad to hear that Rocio's professionalism and knowledge have made a positive impact on your experience. We're here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
Andre Holland
April 21, 2025
5
out of
5
rating by Andre Holland
"Rocio Herrera was awesome. She was great in walking me through my policy and helping me with my new car! Please keep up the great work!"
We responded:
"Thank you, Andre, for sharing your experience! I'm glad to hear that Rocio was able to assist you with your policy. We appreciate your kind words and will continue to provide excellent service. If you have any more questions, feel free to reach out!"
LeeAnn ford
April 17, 2025
5
out of
5
rating by LeeAnn ford
"Rocio was very helpful when getting my insurance bundle. Pricing was reasonable, helped me cancel my previous insurance. Over all her customer service was excellent."
We responded:
"Thank you, LeeAnn, for sharing your experience! I'm happy to hear that Rocio was able to assist you with your insurance bundle and make the transition smooth. It's wonderful to know that her customer service met your expectations. If you have any more questions or need further assistance, feel free to reach out to our office."
Luwanda Abner
April 8, 2025
5
out of
5
rating by Luwanda Abner
"Cornelius was very patient and I really appreciate that. He took the time to make sure.That I had what I needed"
We responded:
"Thank you, Luwanda, for sharing your experience! I'm happy to hear that Cornelius was patient and attentive in ensuring you had everything you needed. We truly appreciate your feedback!"
Dorothy Brownlow
April 3, 2025
5
out of
5
rating by Dorothy Brownlow
"Cornelius was the salesperson who assisted me in getting new, updated insurance cards for my new car. He answered all of my questions with ease and I am very pleased with the service he provided. Thank you, State Farm and Cornelius for your prompt attention to this matter. D. Brownlow"
We responded:
"Thank you, Dorothy, for sharing your experience! I'm glad to hear that Cornelius was able to assist you effectively with your new insurance cards and answer all your questions. We appreciate your kind words and are always here to help with any future needs."
LC Henderson
April 3, 2025
5
out of
5
rating by LC Henderson
"Simply The Best 😎"
We responded:
"Thank you LC! I'm glad to know you think so highly of our service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Jimmie Calhoun
April 3, 2025
5
out of
5
rating by Jimmie Calhoun
"Customer service with this agency is always top tier. I’ve spoken with serval agents since switching to State Farm, and all are very knowledgeable. Today, I just wanted to take the time to thank Cornelius for his assistance with getting me back on track! His understanding and expertise was just what my day commanded. Thanks Cornelius! Much appreciated. ~Cyrita T. Calhoun"
We responded:
"Thank you, Cyrita, for sharing your experience! I'm glad to hear that Cornelius was able to assist you effectively and provide the expertise you needed. Our team is committed to delivering top-tier service, and it's wonderful to know we're meeting that standard. If you have any more questions or need further assistance, feel free to reach out anytime."
Lisamarie williams
April 1, 2025
5
out of
5
rating by Lisamarie williams
"My sales representative that I spoke with today was very courteous, polite and very, very helpful."
We responded:
"Thank you, Lisamarie, for your wonderful feedback! I'm happy to know that our sales representative provided you with courteous and helpful service. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help!"
Thinner Williams
March 25, 2025
5
out of
5
rating by Thinner Williams
"Rocio good service"
We responded:
"Thank you, Thinner, for your feedback! I'm glad to hear that Rocio provided you with good service. If you have any questions or need further assistance, feel free to reach out to our office."
Barbara Gant
March 24, 2025
5
out of
5
rating by Barbara Gant
"Daisy is always very nice and helpful! Definitely recommended this office to everyone!"
We responded:
"Thank you, Barbara! I'm happy to hear that Daisy has been nice and helpful to you. Your recommendation means a lot to us."
Rashaun Hyler
March 10, 2025
5
out of
5
rating by Rashaun Hyler
"Rocio took care of me. Great person. Deserves a raise💰"
We responded:
"Thank you, Rashaun, for your fantastic review! I'm delighted to hear that Rocio provided you with such great service. We're lucky to have her on our team. If you ever need anything else, feel free to reach out to our office."
Mayra Soto
March 3, 2025
5
out of
5
rating by Mayra Soto
"The customer service is very very helpful efficient friendly and kind. They helped me out so much"
We responded:
"Thank you, Mayra, for your wonderful feedback! I'm delighted to know that our team was able to assist you so effectively. We're here to help with any of your insurance needs."
Sarai Garcia
February 28, 2025
5
out of
5
rating by Sarai Garcia
"Received great customer service from Daisy! Always answers every question I have thoroughly. I always feel confident to call incase I have any doubt."
We responded:
"Thank you, Sarai! I'm glad Daisy provided you with great customer service. We appreciate your recommendation and are happy to be known for our honesty in providing quotes. If you need any further assistance, we're here to help! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Real deal
February 28, 2025
5
out of
5
rating by Real deal
"This is a good place to get all your insurance.They're strictly business quick and straightforward"
We responded:
"Thank you for the fantastic review! I'm glad you found our service quick and straightforward. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Joyce Eberhardt
February 27, 2025
5
out of
5
rating by Joyce Eberhardt
"Lakisha was very kind, courteous and efficient."
We responded:
"Thank you, Joyce, for sharing your experience! I'm happy to know that Lakisha provided you with such kind and efficient service. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
Tanya Petty Olufade
February 26, 2025
5
out of
5
rating by Tanya Petty Olufade
"Daisy was amazing. Made the process easy"
We responded:
"Thank you, Tanya, for sharing your experience! I'm glad to know that Daisy made the process easy for you. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Barbara Pulliam
February 25, 2025
5
out of
5
rating by Barbara Pulliam
"I met with both these State Farm Staff separately (Cornelius and LaKisha) and they both were extremely friendly, knowledgeable, and showed genuine concern towards my needs. I needed tech support with my phone for the Drive Safe and Save Program and both were very hands on in helping me navigate successfully to complete my enrollment. Cornelius referred me to LaKisha to gain information on premium savings (nice upsale strategy). LaKisha was transparent and gave insurance saving information in a simple understandable way. I would definitely recommend others to this office. Barbara Pulliam"
We responded:
"Thank you, Barbara, for your wonderful feedback! I'm glad to know that Cornelius and LaKisha were able to assist you effectively and provide clear information. Your recommendation means a lot to us, and we're here to help with any further needs or questions you might have. Feel free to reach out anytime!"
Nayeli Anai Jimenez
February 10, 2025
5
out of
5
rating by Nayeli Anai Jimenez
"Great service and with the assistance of Rocio Herrera, my family and I were able to obtain great quotes for our newly own truck. Fast and efficiently, would definitely recommend."
We responded:
"Thank you, Nayeli, for your wonderful feedback! I'm delighted to hear that Rocio was able to assist you and your family in securing great quotes. It's fantastic to know that the process was fast and efficient. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Sharon Sisney
February 10, 2025
5
out of
5
rating by Sharon Sisney
"Rocio was a great help. I love her attitude and the way she takes the time to explain whatever question you have for her without a attitude or acting as if she's irritated."
We responded:
"Thank you, Sharon, for sharing your experience! I'm happy to know that Rocio was able to assist you with such a positive attitude. Her dedication to providing clear explanations is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Samuel sisney
February 10, 2025
5
out of
5
rating by Samuel sisney
"My experience was excellent. Explain everything well and with patience"
We responded:
"Thank you, Samuel, for sharing your positive experience! I'm glad you found the explanations clear and appreciated the patience during your visit. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Mia Vinci
February 6, 2025
5
out of
5
rating by Mia Vinci
"Vercinda was a great help with giving me information on my insurance purchase. Would recommend her to others!"
We responded:
"Thank you, Mia, for sharing your experience! I'm happy to know that Vercinda was able to assist you with your insurance purchase. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Roslyn Lovett
February 5, 2025
5
out of
5
rating by Roslyn Lovett
"Five stars is not enough! I definitely recommend Rocio, she was amazing! I got a new car today and she gave me the best deal. Outstanding customer service, very helpful and informative. Thank you so much Rocio."
We responded:
"Thank you, Roslyn, for your fantastic feedback! I'm so happy to hear about your positive experience with Rocio. She truly excels at providing outstanding customer service and ensuring you get the best deal. If you have any more questions or need assistance in the future, feel free to reach out. "
Jesus Hernandez
February 3, 2025
5
out of
5
rating by Jesus Hernandez
"I would like for thank Rocio for the big help she really help me choose a good plan for auto insurance, i hardly recommend this insurance company.thank you."
We responded:
"Thank you, Jesus, for sharing your experience! I'm happy to hear that Rocio was able to assist you in selecting a suitable auto insurance plan. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Estela Bautista
February 3, 2025
5
out of
5
rating by Estela Bautista
"Thanks to Rocio for all the help answering my questions and giving me the answers I needed to hear. You are the best, keep up with your good work."
We responded:
"Thank you, Estela! I'm so happy to hear that Rocio was able to assist you with your questions and provide the answers you needed. Your encouragement means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. Keep enjoying our services!"
Shawn
January 31, 2025
5
out of
5
rating by Shawn
"Kisha was very helpful and through. Great customer service"
We responded:
"Thank you, Shawn, for your feedback! I'm glad to know that Kisha provided you with helpful and thorough service. We appreciate your recognition of our customer service, and we're here for any future insurance needs or questions you may have."