State Farm® Insurance Agent Cynthia Means
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Me Murray Jr.
May 4, 2026
"On April 4th. I had the pleasure of speaking with Tiffany at Cynthia Means State Farm Insurance, due to an unrecognized payment, CLEARLY AUTHORIZED but unrecognized. While speaking with Tiffany her courtesy, and professionalism, was amazing, very informative and educational 🎓 every question I had was answered in seconds. 😱 I don't write reviews unless the service was out of the ordinary. Thanks for a job well done Tiff."
Sheryl Harding
May 4, 2026
"My brother Marcus told me to call Tiffany for a free quote and her quote was way better than my current insurance. Thank you Tiffany Smith for working with me and giving me a great deal."
Gillie Beal
May 2, 2026
"LaVontae Dobbs ,Mr. Dobbs was a pleasure to speak to on the phone. His customer service was excellent. I appreciate the business and his patience with a senior citizen was greatly appreciated. I look forward to future endeavors with this agency."
Tyisha Stevenson
May 1, 2026
"This customer service was impeccable from start to finish amazing I’m highly satisfied with Ms Means expertise, professionalism, and care. Thank you so so so much !"
kenneth giden
May 1, 2026
"I was very grateful for the service and especially how LaVontae found savings in my Auto insurance"
Malcolm Molette
May 1, 2026
"LaVontae was extremely patient and great to work with on my policies"
Jack Daniels
May 1, 2026
"Very good customer service. I would highly recommend this agency. Lavontae was especially helpful with my life insurance for my son and I"
Marshall Harris
May 1, 2026
"Tiffany Smith at State Farm did an amazing job! She was professional, easy to work with, and helped me lock in a really low rate. I appreciate how smooth she made the whole process. Highly recommend reaching out to her if you’re looking to save money and get great service!"
Dear Jobnes
May 1, 2026
"LaVontae provided great service getting me setup for my home and auto"
Beverly Harris
May 1, 2026
"Tiffany Smith at State Farm did an amazing job! My son Marcus told me how great she was, so I had to give her a call—and I’m glad I did. She was professional, easy to work with, and helped me lock in a really low rate. I appreciate how smooth she made the whole process. Highly recommend reaching out to her if you’re looking to save money and get great service!"
Cornell Parker
May 1, 2026
"Great customer service..Specialist Lakisha was a phenomenal help.."
"Hey Cornell! Thanks a bunch for the 5-star rating! We're so happy you had a great experience with us. If you ever need anything else, we're here for you! - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
Chadd Tate
April 30, 2026
"Overall, the service was superb. Christina went above and beyond to answer all of my questions and address any concerns."
Marcus Harris
April 30, 2026
"Tiffany Smith reached out to me on social media and gave me a free quote. My auto insurance quote was so affordable that I convinced my parents, brother, and godsister to call Tiffany to get a few quote. We all made the switch to StateFarm due to Tiffany’s persistent and honesty. She built value in the StateFarm product and educated my family and me on car insurance, home insurance, and many other StateFarm products. Thank you again Tiffany for your hard work. You saved my family a lot of money and we love you for it 🥰 You’re invited to the Harris Barbecue 🍗🔥🌭🍔"
Aliyah Parks
April 29, 2026
"Tiffany at State Farm was fantastic to work with—knowledgeable, responsive, and genuinely helpful. She made everything simple and stress-free. Highly recommend!"
Dikera Belk
April 28, 2026
"Lakisha was very knowledgeable and compassionate when meeting my families needs. I recommended her to several of my friends as well!"
"Thank you, Dikera, for your wonderful review! I'm glad to hear that Lakisha was able to meet your family's needs with such knowledge and compassion. We truly appreciate your recommendations to your friends. If you ever need further assistance, don't hesitate to reach out. - Cynthia Means - State Farm Insurance Agent, Chicago, IL"
OLUFIROPO DAWODU
April 27, 2026
"Keisha was very nice, very pleasant, very attentive, very cheerful to me. She really took her time to explain all the options that are available for me. She's very helpful, she really knows how to do the job. I am really impressed with the way she attended to me. I will definitely recommend her."
DAVIS BEE
April 27, 2026
"I had a recent visit to the SF office @ 9245 S. Ashland and met with Team Specialist Christina Donald . With her expertise & pleasant personality she was able to help me complete an insurance matter involving a transfer of a policy. With 26+ years of Insurance experience - Christina made my experience pleasant, easy and overall fantastic. ALSO, I was offered water by the staff and in the check in process I was warmly greeted & the wait time was minimum. Lastly, Christina did explain an “ insurance program” that I inquired about from the $100 bills display that was on her desk! LIKE A GOOD NEIGHBOR ..Christina was Thereeeeee."
TRAVEL GUY
April 26, 2026
"I use watch south side the TV show being filmed at this building. What a great comedy show 👏🏾"
"Thank you, TRAVEL GUY, for sharing your enthusiasm! It's wonderful to hear you enjoy the show being filmed nearby. If you ever have any insurance needs or questions, feel free to reach out. We're here to help!"
D D dub
April 25, 2026
"Customer service was awesome. And I received an awesome rate!"
Charlotte King
April 24, 2026
"I stopped in today and worked with Christina Donald she was patient and respected our opinion. I highly recommend you work with her. She reviewed our policy and helped us compare and give us the best direction to go in."
derrick reaves
April 22, 2026
"Definitely a great experience working with Tiffany with all of my insurance needs. Moving over to State Farm saved me money. Thank you Tiffany for the excellent customer service you provided."
MrPatmac930
April 20, 2026
"Super helpful. Great customer service"
Billy Mcfarland
April 16, 2026
"Great service"
F15 CHI-CHI
April 16, 2026
"Yesterday I made a call concerning my home owners insurance and had the pleasure of speaking with TIFFANY. She was very pleasant and patient allowing me to explain in detail my concerns. She was very thorough and assured me that she would do everything she could do to get things on the right outcome. Tiffany did an exceptional job solving the issue I had within 24 hours. Her accuracy, experience, knowledge and professionalism truly exceeded my expectations. Everything was done quickly. TIFFANY went above and beyond my expectations. My experience with TIFFANY was a 10 out of 10. I would highly recommend The State Farm Office of CYNTHIA MEANS. Thank you Tiffany."
Joanne Boyd Mcduffie
April 16, 2026
"Meeting our agent Lakisha Earsery was a very pleasant experience. She was very professional but approachable. She took her time and made sure the information was clear and easy to understand. We were very pleased with the options we chose and the price in our opinion was unbeatable. Thank you for your service Lakisha."