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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judith Dejoie

July 2, 2026

5  out of  5
rating by Judith Dejoie
"Christina was very helpful and professional today. Thank you."
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MIA MEAN

July 1, 2026

5  out of  5
rating by MIA MEAN
"I've had insurance with State Farm for years, and Christina Donald has provided me with excellent customer service through and through! I love how she advertises and advocates the importance of obtaining car and life insurance. Check ok Ms. Donald she will get you all the way together! 👍🏾"
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RACQUEL BRADLEY

June 30, 2026

5  out of  5
rating by RACQUEL BRADLEY
"Go see the most informative agent in town!
I’d definitely recommend. She really cares about her clients."
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Jade

June 30, 2026

5  out of  5
rating by Jade
"Christina, State Farm agent, contacted me to discuss a decrease in car insurance rates. She was very knowledgeable, professional, and patient. After Christina’s explanations of the policy and my analysis, I was able to save 48% from cancelling my Progressive car insurance to State Farm car insurance.

If you need an insurance agent with outstanding customer service and competitive rates, contact Christina with State Farm."
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Larry Wright

June 25, 2026

5  out of  5
rating by Larry Wright
"I'm so happy that I met Christina at the Juneteenth event because she was able to save me $50 a month versus a Substandard Company. I do highly recommend you reach out to her for some savings!!!"
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MELVIN TATE

June 22, 2026

5  out of  5
rating by MELVIN TATE
"We have been a customer of Cynthia Means State Farm Insurance for many years. They handle our Home Owners, Auto insurance, and our Life Insurance.
I had the pleasure of speaking with an associate by the name of Tiffany, whose outstanding customer service skills prompted me to write this review!! She exceeded the five stars allocated. Her thoughtfulness. coupled with her professionalism far exceeded my expectations!! Kudos Cynthia Means for hiring someone of Tiffany’s character. The accolades are worthy! Job well done.
Mrs Tate"
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Lane Barlow

June 17, 2026

5  out of  5
rating by Lane Barlow
"Kisha created a safe space for me and y family. She educated me on my policy and I am thankful."
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Donald Johnson

June 17, 2026

5  out of  5
rating by Donald Johnson
"I work with April and she was amazing!!!"
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Bennie Davis

June 17, 2026

5  out of  5
rating by Bennie Davis
"I always see Kisha when I come the office she’s excellent and patient. I’m you need insurance please go see her."
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Eddie Jones

June 17, 2026

5  out of  5
rating by Eddie Jones
"Christina was very helpful and a pleasure to work with,she was very knowledgeable and efficient at her job. I wish I could give her a 5 plus rating."
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Claudia Harris

June 15, 2026

5  out of  5
rating by Claudia Harris
"Cynthia is a very down to earth lady and she is patient caring and just a very pleasant lady she is professional and help me understand all avenues of insurance thank you Cynthia ."
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Donald Taylor

June 15, 2026

5  out of  5
rating by Donald Taylor
"Christina Donald did a great job of saving me some money"
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Anissa Madlock

June 13, 2026

5  out of  5
rating by Anissa Madlock
"I bundled home and car insurance. Christina was informative, very helpful, nice, and got back to me very timely."
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Lawrence Lai

June 5, 2026

5  out of  5
rating by Lawrence Lai
"Very patient and informative about the condo policy I was sent."
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Robert WImms

June 3, 2026

5  out of  5
rating by Robert WImms
"Christina she’s nice and was very helpful"
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Bertina Power

June 2, 2026

5  out of  5
rating by Bertina Power
"I had the pleasure of working with Cynthia Means staff and Kisha took really good care of me, from start to finish. I appreciate her patience and great customer service. If you are looking for a good insurance company please contact Cynthia Means State Farm and ask for Kisha."
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Arthur Eaton

June 2, 2026

5  out of  5
rating by Arthur Eaton
"Tiffany helped me and was very courteous, knowledgeable and helpful."
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Reginald Goolsby

June 2, 2026

5  out of  5
rating by Reginald Goolsby
"I love working with Christina Donald I highly recommend her for auto,life, and home insurance!"
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Ricky P

May 29, 2026

5  out of  5
rating by Ricky P
"My friend Almondo Taylor had a great experience when he called in & Tiffany was able to help him straighten out his account"
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Edgar Thomas

May 27, 2026

5  out of  5
rating by Edgar Thomas
"Worked with Christina Donald and she was just amazing. Saved me over a hundred dollars. I also got renters insurance. I'm very happy with the service she provided me. She's Very pleasant and very helpful to work with. I couldn't be more happy. She's the best. Thank you State Farm ♥️"
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Bridget Perry

May 26, 2026

5  out of  5
rating by Bridget Perry
"I received a call from a previous company I used to be with State Farm and now I’m with another company and they called to tell me that they can lower my current insurance. Not only was it such a pleasant experience speaking to Lakisha. She actually saved me $100 on my car insurance with the economic times now that came right on time."
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Richard J Gardner Sr.

May 22, 2026

5  out of  5
rating by Richard J Gardner Sr.
"❤️🖤💚             ❤️🖤💚
😎 Doc
Kisha was very helpful and informative! She listened to me as I described my needs for completing the claim. She explained every detail clearly and made sure that I understood what I needed to do to secure the electronic payment!"
We responded:
"Thank you, Richard! I'm happy to hear that Kisha was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jennifer Ivy

May 22, 2026

5  out of  5
rating by Jennifer Ivy
"Christina Donaldson was a great help! I had get ahold of her not once but twice just to have her help me get someone on the phone from the claims department! Even tho it’s been over a month and the issue of the wreck still isn’t fixed and it’s the claims issue who is being difficult! Christina went above and beyond both times to get me someone on the phone from claims and stayed on the line the entire time! Thanks so much Christina for all your help. I hope I don’t have to call ya again for this matter. Keep up the good work and keep helping people like you do! Have a great holiday weekend!"
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Bj

May 22, 2026

5  out of  5
rating by Bj
"Christiana Donaldson from my agents office was wonderful and helped me getting ahold of claims! She has done this twice now. And I still haven’t gotten anything resolved and it’s been over a month since the wreck! I understand it’s an issue with claims and it’s definitely not the offices fault! I’ve always had good experiences with the office. But Christina went above and beyond for me to get simeoney on the phone from claims not once but twice! Thank you Christina so much! Hopefully I won’t have to call you again!"
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Wendy Lowe-Howell

May 19, 2026

5  out of  5
rating by Wendy Lowe-Howell
"We've been with Cynthia Means with ALL three of our cars for several years now. Fell behind and April and the entire team has been so helpful. As a federal govt employee who was RIF'd after over 20 years of experience. The team as been most helpful in keeping me from loosing my car and homeowners insurance. So Thankful for a great team."