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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lane Barlow

June 17, 2026

5  out of  5
rating by Lane Barlow
"Kisha created a safe space for me and y family. She educated me on my policy and I am thankful."
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Donald Johnson

June 17, 2026

5  out of  5
rating by Donald Johnson
"I work with April and she was amazing!!!"
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Bennie Davis

June 17, 2026

5  out of  5
rating by Bennie Davis
"I always see Kisha when I come the office she’s excellent and patient. I’m you need insurance please go see her."
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Eddie Jones

June 17, 2026

5  out of  5
rating by Eddie Jones
"Christina was very helpful and a pleasure to work with,she was very knowledgeable and efficient at her job. I wish I could give her a 5 plus rating."
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Claudia Harris

June 15, 2026

5  out of  5
rating by Claudia Harris
"Cynthia is a very down to earth lady and she is patient caring and just a very pleasant lady she is professional and help me understand all avenues of insurance thank you Cynthia ."
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Donald Taylor

June 15, 2026

5  out of  5
rating by Donald Taylor
"Christina Donald did a great job of saving me some money"
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Anissa Madlock

June 13, 2026

5  out of  5
rating by Anissa Madlock
"I bundled home and car insurance. Christina was informative, very helpful, nice, and got back to me very timely."
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Lawrence Lai

June 5, 2026

5  out of  5
rating by Lawrence Lai
"Very patient and informative about the condo policy I was sent."
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Robert WImms

June 3, 2026

5  out of  5
rating by Robert WImms
"Christina she’s nice and was very helpful"
We responded:
"Thank you for the amazing review, Robert! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bertina Power

June 2, 2026

5  out of  5
rating by Bertina Power
"I had the pleasure of working with Cynthia Means staff and Kisha took really good care of me, from start to finish. I appreciate her patience and great customer service. If you are looking for a good insurance company please contact Cynthia Means State Farm and ask for Kisha."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Arthur Eaton

June 2, 2026

5  out of  5
rating by Arthur Eaton
"Tiffany helped me and was very courteous, knowledgeable and helpful."
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Reginald Goolsby

June 2, 2026

5  out of  5
rating by Reginald Goolsby
"I love working with Christina Donald I highly recommend her for auto,life, and home insurance!"
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Ricky P

May 29, 2026

5  out of  5
rating by Ricky P
"My friend Almondo Taylor had a great experience when he called in & Tiffany was able to help him straighten out his account"
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Edgar Thomas

May 27, 2026

5  out of  5
rating by Edgar Thomas
"Worked with Christina Donald and she was just amazing. Saved me over a hundred dollars. I also got renters insurance. I'm very happy with the service she provided me. She's Very pleasant and very helpful to work with. I couldn't be more happy. She's the best. Thank you State Farm ♥️"
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Bridget Perry

May 26, 2026

5  out of  5
rating by Bridget Perry
"I received a call from a previous company I used to be with State Farm and now I’m with another company and they called to tell me that they can lower my current insurance. Not only was it such a pleasant experience speaking to Lakisha. She actually saved me $100 on my car insurance with the economic times now that came right on time."
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Richard J Gardner Sr.

May 22, 2026

5  out of  5
rating by Richard J Gardner Sr.
"❤️🖤💚             ❤️🖤💚
😎 Doc
Kisha was very helpful and informative! She listened to me as I described my needs for completing the claim. She explained every detail clearly and made sure that I understood what I needed to do to secure the electronic payment!"
We responded:
"Thank you, Richard! I'm happy to hear that Kisha was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jennifer Ivy

May 22, 2026

5  out of  5
rating by Jennifer Ivy
"Christina Donaldson was a great help! I had get ahold of her not once but twice just to have her help me get someone on the phone from the claims department! Even tho it’s been over a month and the issue of the wreck still isn’t fixed and it’s the claims issue who is being difficult! Christina went above and beyond both times to get me someone on the phone from claims and stayed on the line the entire time! Thanks so much Christina for all your help. I hope I don’t have to call ya again for this matter. Keep up the good work and keep helping people like you do! Have a great holiday weekend!"
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Bj

May 22, 2026

5  out of  5
rating by Bj
"Christiana Donaldson from my agents office was wonderful and helped me getting ahold of claims! She has done this twice now. And I still haven’t gotten anything resolved and it’s been over a month since the wreck! I understand it’s an issue with claims and it’s definitely not the offices fault! I’ve always had good experiences with the office. But Christina went above and beyond for me to get simeoney on the phone from claims not once but twice! Thank you Christina so much! Hopefully I won’t have to call you again!"
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Wendy Lowe-Howell

May 19, 2026

5  out of  5
rating by Wendy Lowe-Howell
"We've been with Cynthia Means with ALL three of our cars for several years now. Fell behind and April and the entire team has been so helpful. As a federal govt employee who was RIF'd after over 20 years of experience. The team as been most helpful in keeping me from loosing my car and homeowners insurance. So Thankful for a great team."
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shea butta

May 19, 2026

5  out of  5
rating by shea butta
"Ms.LaKisha provided outstanding service from start to finish. She was professional, patient, and extremely knowledgeable about every aspect of the insurance process. She answered all of my questions thoroughly, explained every option available to me, and made sure I understood my car coverage instead of rushing me through it. Most importantly, she helped me find a great quote that worked for my budget without sacrificing good coverage. Her customer service was top tier🤏 and you can tell she truly cares about helping people. I highly recommend Ms LaKisha to anyone looking for reliable, honest, and helpful insurance assistance through State Farm"
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Andre Holland

May 19, 2026

5  out of  5
rating by Andre Holland
"April was awesome. She is such a sweet person and has a great sprit. she was so helpfull on helping me with my isssues with the auto pay on my policies. Keep up the good work!"
We responded:
"Thank you, Andre, for sharing your experience! I'm glad to hear that Rocio was able to assist you with your policy. We appreciate your kind words and will continue to provide excellent service. If you have any more questions, feel free to reach out!"
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Karen James-Horton

May 15, 2026

5  out of  5
rating by Karen James-Horton
"I've been a State Farm client for over twenty years. A majority of that time has been with Cynthia Means who always put my needs first. If I have any concerns with my account Cynthia and her team provides a rapid and professional response!

I was recently serviced by Tiffany she did a complete review of my overall relationship. She was very polite, professional and delivered nothing less than First Class Service! Special thanks to Cynthia and all her staff."
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Aaron Fulford

May 15, 2026

5  out of  5
rating by Aaron Fulford
"I had the pleasure of speaking with Christina with Cynthia Means State Farm Insurance Agency. While speaking with her, her professionalism and courtesy really spoke volumes and show how decided she is to her job and her customers!"
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Patricia Rayborn

May 11, 2026

5  out of  5
rating by Patricia Rayborn
"I had a wonderful experience working with Christine at State Farm! She was incredibly patient, knowledgeable, and helpful throughout the entire process of updating and structuring our auto insurance coverage. She took the time to explain our options clearly, answered all of my questions, and helped us find solutions that made sense for our situation.

Excellent customer service, professionalism, and follow-through truly make a difference, and Christine delivered on all three. I genuinely appreciate her guidance and support throughout the process.

Thank you again, Christine, for making everything smooth and stress-free!"
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Ted Shaeffer

May 11, 2026

5  out of  5
rating by Ted Shaeffer
"The Rep, Christina was great. I was easily able to receive a straight forward quote and felt very comfortable with the communications. She answered all my questions and provided updated quotes immediately. The process for switching companies was smooth. And, I saved a bunch of money... I'm pretty satisfied!"